Frequently Asked Questions
Have questions? Well we have answers! Check out our FAQs about our event below. Don't see your answer? Click on the Contact Us page and email us for any additional questions you may have!
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Do I have to be 21 to attend the New Year's Eve party?
Yes, all guests must be 21 years of age or older on 12/31/18 to attend with a Valid (US) State issued ID or License, Military ID or Passport.
Do I need a ticket to get into XFINITY Live! on New Year's Eve?
Yes, to get access to the party you will need to purchase tickets. Visit the Get Tickets
page to learn more on ticket package options and prices.
Can I move around to different venues throughout the night?
All guests will be allowed to move freely in participating venues if the venue is not at capacity with limitations being designated VIP areas.
What is included in the all inclusive package?
Our all inclusive package includes: entertainment, party favors, food buffet, domestic, imported and craft beers, premium cocktails, house wine and non-alcoholic drinks (excludes energy drinks, shots, rocks and neat pours).
What does "subject to our responsible service policy" mean?
Meaning, if it at any point our staff feels as though you should no longer be served, we hold the right to refuse service.
What kind of food will be available?
There will be buffets located inside Chickie & Pete's and Geno's kiosks serving:
Chicken Piccata over linguine, Penne Marinara with meatballs, Braised Short Rib, Roasted potatoes, Seasonal vegetables, Caesar salad, and Club Rolls (available until 11pm).
What is the dress code for the event?
It's New Year's Eve so dress to impress! We encourage business casual to formal attire. Please note that XFINITY Live! does have a code of conduct that all guests need to abide by. You can reference their code of conduct here
What hotels do you recommend?
Where can I park?
Parking is complimentary in the parking lots located in the Wells Fargo Center. You can reference their parking lot here
Will there be a coat check?
Yes, coat check will be available once you enter the event and will cost $5 per item. You can access this at any time.
Will there be areas designated for the disabled?
Yes, please notify us upon arrival and we will escort you in.